Bookings

You can book by email or online via the “book now” button.

We don’t like any surprises so morning tea, lunch, entrance to the Museum, Māori cultural performance, transport and a personal guide are all included.  Discretionary spending is not included.  Prices are in New Zealand dollars.

A minimum of two people is required before the tour will commence.

Yes, children are very welcome.  Please contact us for prices.  We only take infants (0-3) however by special arrangement.

Our tours only operate if we have bookings.  Please contact us to see if we have a tour on and have availability, and if we have, you would be most welcome to join us.

After the booking has been confirmed and there are more than 30 days to departure, payment is fully refundable; 7 to 30 days, 50% refundable; less than 7 days or no shows 100% charge applies.  While we understand that cancellations may at times be unavoidable, we highly recommend you purchase adequate travel insurance.

Environment

Yes we endeavor to preserve our environment by making sure we leave rubbish in public bins if available, or our guide will collect rubbish for appropriate disposal at the end of the tour.  We are careful about where we walk so as not to cause any damage.

Preparation

While some walking is involved we will be taking it at a very leisurely pace.

Suitable footwear for walking, sunblock and hat/cap in summer, raincoat or jacket if wet.

The Tour

We meet at 89 Quay Street, Queen’s wharf, next to the Ferry building at 9 am to start the walking part of our tour through the inner city.   Please phone us (022 521 1675 NZ) if you have trouble finding the spot.

The tour is a full day (around 7 hours)

Yes, our tours may be customised to meet your needs including the length of the tour and where you would like to go to.  Tours would only be altered in consultation with all our guests on a particular tour.

Our tours are small and personalised with a total of 6 people per tour.

As our tours are customisable we would be able to depart at a different time providing others in the group agreed.

For your safety and enjoyment, our tour guide will provide instructions to ensure hazards are avoided along the way.  We ask that all tour members follow their guide’s instructions at all times. Around Auckland Tours Ltd accepts no liability for injury or loss suffered as a result of ignoring lawful instructions given by your guide.

Our vehicles are modern, comfortable, air conditioned vehicles.

Weather

As our tour group is small and customisable we can rearrange the tour if it is raining heavily or windy and drive though the highlights of the CBD rather than walk.  We will provide umbrellas for the walk in light rain.  The remainder of the tour will be in our vehicle.